Case Manager Entry
Company: Volunteers of America Los Angeles
Location: Los Angeles
Posted on: February 16, 2026
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Job Description:
Job Description Job Description About Us: VOALA Helping Our Most
Vulnerable Change Their Life Stories Volunteers of America is a
non-profit human services organization committed to serving people
in need, strengthening families, and building communities. VOA - LA
provides a variety of social services to Los Angeles area
communities such as Head Start programs, Upward Bound college prep
programs, veterans’ services, homeless shelters, low-income housing
program as well as drug and alcohol rehabilitation. Learn more at
www.voala.org. PAY RATE: $21.33 - $22.45 Per Hour BENEFITS: VOALA
offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE Case Manager Entry provides entry level
case management services to clients classified as low acuity,
serving on a team that is the central point of contact to
coordinate services and care for assigned clients. These positions
serve individuals and families residing in interim and permanent
housing. They support and provide services in the areas of
assessment; care planning; coaching and social support; connections
to direct services; care coordination and system navigation;
education about the health and social service system; outreach and
engagement, and capacity building for individuals who were
experiencing homelessness and are now mostly housed. DUTIES AND
RESPONSIBILITIES Assessment – Work as Part of a team to conduct
assessment of participant strengths and needs. Coaching for Social
Support of participants Care Coordination, Case Management, System
and Housing Navigation Advocacy on behalf of participants before
other clinical, agency and community settings Capacity Building –
Motivate participants and connect them to appropriate programs
Outreach and Engagement – locate assigned participants, secure a
safe place while resolving needs ESSENTIAL DUTIES: Services for
this position must be provided on-site. As a result, the position
requires incumbents to report to work on-site each day of active
employment. Assessment: through individual meetings on a regular
basis and as part of Case Management team develop a detailed plan
of action to meet the clients needs, set goals and find the
necessary resources to meet those goals Coaching and Social Support
– accompany participants to activities and services Coordinate Care
and Case Management as part of team, connecting participants to
appropriate services Advocacy for participants before other
agencies/community settings Capacity Building – motivating
participant progress Outreach and Engagement – Meet participants
and bring into programs Other duties as required and may be subject
to change MANDATED REPORTER As service providers to the
underprivileged and vulnerable in our community, all employees are
considered Mandated Reporters, and must report any instance of
physical or sexual abuse to proper authorities. Qualifications
REQUIREMENTS: Must be able to pass a fingerprint clearance,
background check, including criminal history, personal references,
employment and education verifications EDUCATION: Case Management
training within 6 months of hire. EXPERIENCE: 6 Months of Social
Services case related experience, OR Associate’s Degree in Social
Services related field in lieu of experience PREFERRED
QUALIFICATIONS: Current California driver's license and clean
driving record Volunteers of America is an Equal Opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, protected Veteran Status, or any other
characteristic protected by applicable federal, state, or local
law. This employer participates in E-Verify as required by the
federal government and will provide the federal government with
your Form 1-9 information to confirm that you are authorized to
work in the U.S. If E-Verify cannot confirm that you are authorized
to work, this employer is required to give you written instructions
and an opportunity to contact Department of Homeland Security (OHS)
or Social Security Administration (SSA) so you can begin to resolve
the issue before the employer can take any action against you,
including terminating your employment.
Keywords: Volunteers of America Los Angeles, Colton , Case Manager Entry, Social Services , Los Angeles, California
