Posted on: January 26, 2023
Local well known company is seeking experience Dispatchers to
provide excellent customer service to their customers and
technicians being dispatched to service calls. Must be able to
utilize headset and computer terminal to navigate through multiple
systems to input and retrieve information. ?Receive incoming work
orders from Customer Service Representative and dispatch the Field
Service Technician to Customer sites. ?Stay in constant
communication with the Field Service Technicians and FOM's in order
to troubleshoot any issues that may arise in the field. ?Utilize in
house mapping system for routing of Technicians and Route Salesmen.
?Position requires ability to work in a very structured environment
with a diverse workforce. ?Must be able to maintain complete
knowledge of all Service tasks and programs and adapt to dynamic,
constantly changing telecommunications environment. ?Accountable
for Service calls, attendance, and adherence to work schedule.
?From time to time, special projects may require a departure from
or addition to regular duties. ?adaptability to work in an
ever-changing environment. Must have a High school diploma or its
equivalent. ?Two years of prior dispatch experience preferably
working in a call center environment. ?Capability to type 35 WPM,
and the ability to type for up to 90% of a workday. ?Flexible for
any shift including weekends and all major holidays. ?Background in
Beverage or Manufacturing industry is a plus. If you meet all
requirements please contact my office and ask for Cindy to schedule
your interview today! We are an equal employment opportunity
employer and will consider all qualified candidates without regard
to disability or protected veteran status.
Keywords: , Colton , Dispatcher, PR / Public Relations , Corona, California
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