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Bereavement Coordinator II

Company: Charter Health Holdings
Location: Colton
Posted on: October 14, 2020

Job Description:

POSITION SUMMARY: The Bereavement Coordinator must have clear understanding of Title 22 and the Conditions of Participation for the hospice bereavement program requirement. The Bereavement Coordinator works in conjunction with the Director of Bereavement and Volunteer Services and the interdisciplinary team to administer a program of grief counseling and support services for survivors of patients served by Hospice. Responsible for collection of data statistics, documentations and quality assurance. Actively participates in coordinating all aspects of Hospice Bereavement Care and performance improvements.

REPORTS TO: Director of Bereavement Services and/or Administrator

SUPERVISES: Bereavement Data Entry Position, Bereavement Administrative Assistant, under the instruction of the Director of Bereavement Services.

QUALIFICATIONS:

Education: High school diploma required. Bachelor’s degree preferred

Credentials: None

Experience: Experienced in a leadership role with the ability to motivate others to work as a team.

Core Competencies: Excellent clerical, oral, written and computer communication skills. Detail oriented with ability to follow through in a thorough, professional manner.

Other: Valid California driver's license and auto insurance

FUNCTIONS & RESPONSIBILITIES

1. Works closely with the Director of Bereavement Services who organizes and directs all services and functions of bereavement program.

2. Implements bereavement program and services as directed by the Director of Bereavement services.

3. Assures that requirements and standards are maintained by all team members including productivity standards.

4. Ensure that all written bereavement medical records maintained in an organized manner and compliance with all regulatory requirements.

5. Participates in orientation of new employees and/or volunteers in the bereavement department.

6. Assists in providing consultation and education to the community to increase knowledge related to hospice bereavement department and serves as information and education resource person to community and hospice personnel including volunteers as appropriate.

7. Serves as a resource and support system to the staff in problem solving and determines appropriate intervention.

8. Conducts bereavement assessments, develops plans of care in conjunction with the IDT and documents all bereavement activities under the supervision of Director of Bereavement Services.

9. Tracks bereavement assessments, plans and documentation provided by the IDT.

10. Responsible for coordination of effective documentation appropriately for active bereavement file.

11. May makes initial follow up bereavement call to bereaved families assessed as a low to moderate or moderate risk level.

12. Oversees retrieval of address for bereaved families with insufficient mailing information.

13. Responsible for generating and maintaining statistics of the bereavement quality assessment and quality improvement.

14. Assist Director of Bereavement Services in coordinating, organizing and preparing for Annual Memorial Service.

15. Works directly with Volunteer Coordinator.

16. Participates in community and volunteer education programs.

17. Oversees bereavement follow-up by patient care staff and volunteers.

18. Prepares service reports as requested by management.

19. Investigates problems and takes corrective action that falls within the positions job description.

20. Attends and participates in in-services, staff meetings and case conferences.

21. Completes all documentation in an accurate and legible manner.

22. Maintains and evaluates the bereavement program, including surveys in compliance with policy, procedure and regulations.

23. All other permanent job duties as needed and directed.

Monday - Friday, 8:00 AM to 5:00 PM

PI124736266

Keywords: Charter Health Holdings, Colton , Bereavement Coordinator II, Other , Colton, California

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